Privacy Policy

Last updated: 29 October 2025

At Cardiff K9 Training, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you visit our website, sign up for our free resources, or work with us.

Who We Are

We are Cardiff K9 Training, a dog training business based in Cardiff, UK.

If you have any questions about this policy or how we handle your data, please contact us at:
Email: cardiffk9training@outlook.com

What Information We Collect

We may collect and store the following information:
– Your name and email address (when you subscribe to our mailing list or download a free resource)
– Information you provide when booking training services, such as details about your dog and your training goals
– Basic website usage data (through cookies) to help us improve your experience

How We Use Your Information

We only use your personal data to:
– Send you the free guides or resources you’ve requested
– Share helpful dog training tips, updates, and occasional offers
– Communicate about services you’ve booked or enquired about
– Improve our website and services

We never sell, rent, or share your personal information with other companies for marketing purposes.

Our Legal Basis for Processing Data

Under UK GDPR, we rely on consent as the lawful basis for sending you marketing emails. This means we’ll only email you if you’ve actively opted in via our signup form and, if used, confirmed your email through a double opt-in confirmation link. You can withdraw your consent and unsubscribe at any time using the link at the bottom of any email or by contacting us directly.

How We Store and Protect Your Data

Your personal information is stored securely and accessed only by authorised team members.

We currently use Mailchimp to manage and send our emails. Mailchimp may process your data outside the UK or EU, but they comply with GDPR and use appropriate safeguards to protect your information. You can read Mailchimp’s privacy policy here: https://mailchimp.com/legal/privacy/

How Long We Keep Your Information

We keep your information for as long as you are subscribed to our emails or actively working with us. If you unsubscribe, your details are automatically removed from our mailing list.

Your Rights

Under data protection law, you have the right to:
– Request access to the personal data we hold about you
– Ask us to correct or delete your information
– Withdraw your consent at any time
– Make a complaint to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, please email us at cardiffk9training@outlook.com.

Cookies

Our website may use cookies to help us understand how visitors use the site and to improve our content and services. You can disable cookies through your browser settings at any time.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new ‘last updated’ date.

In Short

We only collect your details so we can send you helpful training tips and resources you’ve asked for. We’ll never share your information, and you can unsubscribe at any time.